Accessibility Statement

This is Barcelona has committed to making its website accessible, in accordance wit el Real Decreto 1112/2018, de 7 de septiembre, sobre accesibilidad de los sitios web y aplicaciones para dispositivos móviles del sector público. 

This accessibility statement applies to https://thisisbarcelona.com/. 

This website is partially compliant with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

The content below is not accessible for the following reasons:

Not applicable.

Not applicable.

This statement was prepared on 23 March 2026.

The method used to prepare the statement has been an in-depth expert evaluation carried out by an external audit team.

Last revision of the return: March 23, 2026.

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, such as:

• To report any possible non-compliance by this website.
• Transmit other difficulties in accessing the content.
• To make any other queries or suggestions for improvement regarding the accessibility of the website.

Through the following contact form. 

Through the Accessible Information Requests and Accessibility Complaints Form, you can submit a request for accessibility information regarding:

• Content that is excluded from the scope of application of Royal Decree 1112/2018 as established by Article 3, paragraph 4.
• Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
• In the request for accessible information, the facts, reasons and requests that allow it to be verified that it is a reasonable and legitimate request must be clearly specified.

If, once a request for accessible information or complaint has been made, it has been rejected, the decision adopted is not in agreement, or the response does not meet the requirements set out in article 12.5 of RD 1112/2018, the interested party may initiate a complaint. A complaint may also be initiated in the event that the period of twenty working days has elapsed without having received a response.

The complaint can be submitted through this contact form as well as the rest of the options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

The accessibility of the portal has been taken into account in an integral way in the process of design, management, maintenance and updating of content.

This website applies the requirements of the UNE-EN 301549:2022 Standard, considering the exceptions of RD 1112/2018.

The website:

• it has been designed to adapt to current standards and regulations in relation to accessibility, complying with the priority 2 (AA) verification points defined in the specification of Web Content Accessibility Guidelines (WCAG 2.1)
• is optimized for the latest versions of Chrome, Edge, Firefox, Safari and Opera
• It is designed for correct viewing on any resolution and desktop, tablet or mobile device (responsive design)
• it has been made using HTML5 as a markup language and CSS 3 stylesheets for its design

In addition, continuous work is carried out to audit and review content to facilitate its interpretation and improve navigation through the web portal.

This website is optimized for viewing on all major web browsers: Chrome, Firefox, Safari or Edge.

It has been programmed following the international standards HTML 5, CSS and WAI-ARIA.

This website is also designed to be optimally adapted for viewing on all major mobile browsers: Chrome, Firefox, Safari, Edge and the native Android browser.

If you want to increase the text size, you have the ability to zoom in on the page using the following keyboard shortcuts:

• "Control" key (or "Command" on Mac) + "+" key to increase
• "Control" key (or "Command" on Mac) + "-" key to decrease
• "Control" key (or "Command" on Mac) + "0" key to return to the original size

The following table shows how to zoom in or out of the page using the menu of the most commonly used browsers: