Concert Beethoven’s Eroica Symphony

L’Auditori is accessible from street level for people using mobility aids. The recommended entrance is from Carrer de Padilla. Front-of-house staff can help visitors with reduced mobility reach their designated places in the auditoriums and provide any other assistance they may need. Reserved spaces are available for wheelchair users. To book one, simply call 932 479 300 when purchasing tickets. There are five parking spaces in a row on Carrer de Padilla reserved for people with reduced mobility. The nearest car park to L’Auditori, at Plaça de les Arts and operated by B:SM (C/ Padilla, 159), also has spaces reserved for people with reduced mobility. There are also reserved spaces without seats for visitors who need to use mobility aids. Reduced-price tickets are available for a companion or where a third person is required. These can be obtained by calling 932 479 300, at the ticket offices or through the website as part of the usual ticket-buying process. Reserved spaces are marked with the wheelchair symbol. If these spaces do not appear on the website, please call 932 479 300 or email info@auditori.cat All the building’s toilets have accessible facilities for people with reduced mobility. The auditorium also has adapted seating and toilets for people with achondroplasia or other forms of short stature. These must be requested in advance by calling 932 479 300 or emailing info@auditori.cat.

The ticket offices outside the building also serve as visitor information points. The counters are separated from the interior by glass and have a window, an intercom and a hearing loop. Tactile paving leads to them. The counters are over 115 cm high. Ticket office staff wear black shirts with an L’Auditori logo embroidered in yellow and black trousers. Front-of-house staff at the entrance to the auditorium can also answer questions, provide information and offer assistance when needed. They wear the same uniform as the ticket office staff. L’Auditori offers reduced prices to visitors with a valid disability card, both for individual tickets and season tickets. To buy tickets, we recommend calling 932 479 300 from Monday to Saturday, 3 to 9 pm. In exceptional circumstances, visitors who need an alternative form of assistance can pay by providing their credit card number. The relevant official proof of eligibility must be presented when collecting the tickets. L’Auditori is one of the cultural institutions participating in the Apropa Cultura social and educational programme. https://www.apropacultura.org/

Tactile paving is provided outside the building. Inside, raised-relief and Braille maps help visitors find the main areas. The different spaces are signposted with logos and large-print text. Front-of-house staff can provide directions if needed. Visitors who need to bring an assistance dog into L’Auditori are welcome to do so. Front-of-house staff can provide any assistance required. The external lift buttons are on the door frames. There is one lift for going up and another for going down. The controls inside the lifts have visual numbering, Braille, raised lettering and audible announcements.