Address
Plaça de Catalunya, 17-S
Open in Google MapsContact
+34 932 853 834 info@barcelonaturisme.com
How to get there
Metro: L1, L3 - Catalunya
Bus: 24,55, 59, 67, 68, 1 H16, V15, V17
Rodalies: R1, R3, R4 - Catalunya
Schedule
All year round:
Monday to Sunday from 08:30 to 20:00
Check all schedules on the official website.
The Plaça Catalunya office is underground. It is located in the central area of the square, closest to Portal de l’Àngel avenue and Fontanella street. To enter, you must go down stairs similar to those of a Metro entrance.
The office has two entrances, both with regular stairs and escalators. At one entrance, the escalator goes down, and at the other, it goes up. The office also has a stairlift for wheelchair users. It is located at the entrance closest to Portal de l’Àngel, and to activate it you need to notify the staff.
The Barcelona Tourism staff has received training on how to assist people with special needs.
This office offers a loan service for traffic light activation controls, which is provided with a deposit. These controls work on request and activate the acoustic signaling of the traffic lights. They are also used to obtain information about the city bus network and to locate the entrance of certain buildings and facilities.
A tactile and braille map of the Barcelona Metro lines is available.
This information point also has a general city brochure in braille titled Easy Barcelona. Available in Spanish and English.
Some lists and information can be printed in large print. If you need this service, please ask the staff.
There is also a shop where you can buy souvenir items with representative shapes of Barcelona.
Guide dogs are allowed.
The information desk is equipped with a hearing-loop system. Individual neckloop induction devices are also available on loan. This sound-amplification system can be used with the Bus Turístic audio guide and the radio guide used on Walking Tours. A deposit or credit-card pre-authorisation is required to borrow these devices.
Instructions for using the neckloop induction device:
1. Place the induction-loop device around your neck.
2. Connect the induction loop to the audio-guide system.
3. Set your hearing aid to the T position.
Since the office is underground, there is a stairlift platform for wheelchair access.
This installation is located at one of the two entrances, the one closest to Portal de l'Àngel.
Please ask the office staff in advance to operate it for you.
The central information desk has an adapted section to serve wheelchair users.
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Travel between the airport and the centre of Barcelona in the fastest, most comfortable and direct way. The Aerobús is the official shuttle bus service connecting Josep Tarradellas Barcelona-El Prat Airport (T1 and T2) with the city centre every day of the year, 24 hours a day. An ideal option for starting or ending your visit without complications, without transfers and with all the comforts on board. With frequencies of between 5 and 20 minutes, luggage space, WiFi, USB chargers and direct access with a QR code, the Aerobus guarantees efficient and modern transport for leisure and business travellers. It reaches strategic points such as Plaza Catalunya, Plaza Espanya, Gran Vía and Plaza Universitat quickly and without waiting.
An aerial cable system connecting the base of Montjuïc with its summit, with wide views over Barcelona.
Are you visiting Barcelona for the first time or do you have limited time to explore it? The Barcelona Bus Turístic Hop On Hop Off is the most comfortable and practical way to discover the city without missing any of its must-see sights. Explore Barcelona at your own pace and discover its monuments, neighbourhoods and landmarks from a double-decker bus with all the amenities. Hop on the Barcelona Bus Turístic and enjoy routes designed to show you the best of the city. You can hop on and off as many times as you like, giving you complete freedom to visit the most attractive and interesting places in Barcelona. Barcelona awaits you: hop on, explore and hop back on as many times as you like.
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