Getting to Barcelona accessibly

On Aerobús vehicles, stop buttons are operated with the palm of the hand and have braille lettering. They also provide acoustic and illuminated indications. Stops are announced over the public-address system. Guide dogs are allowed.

On Aerobús vehicles, stop buttons are marked with the word STOP and are operated with the palm of the hand. They also provide acoustic and illuminated indications. The buses have information screens showing stops and connections with other forms of transport.

Aerobús is fully accessible for people with reduced mobility and/or wheelchair users. All vehicles are equipped with access ramps and reserved spaces for wheelchair users. These are clearly marked, allowing passengers to request a stop and ask for the ramp service before getting off. Aerobús also has reserved seats for people with reduced mobility.

• Entrances with large, high-contrast icons. • Lifts with raised and Braille buttons. • Ticket machines with Braille and voice-guided navigation. • Audible door-opening and door-closing alerts. • The next stop is announced over the public-address system. • Tactile guidance paths are available in many stations. • NaviLens system Using smart tags and the corresponding app, people with visual impairments can navigate throughout the metro network. The system is available in more than 15 languages. Complete NaviLens tagging covers entrances, concourses, lifts, platforms and other areas. NaviLens is available at every station with a guidance function.

• Information panels in concourses and on platforms. • Illuminated door-opening indicators on trains. • Screens with illuminated stop indicators. • Signs showing which side the doors will open. • Induction loops are not currently available on platforms. • Induction loops are available in the front and rear carriages of new trains.

The network has lifts at all but 6 of its 165 stations. • Lifts connect street level with the concourse and the concourse with the platform. • Raised platform sections are provided at the front end of the platform. • Wide-access fare gates and validators. • A designated wheelchair space is available in the first carriage. • New trains have accessible grab handles and illuminated stop buttons, identified by a blue strip. • Wheelchair spaces with rails and safety belts. • Reserved seats and spaces are marked both inside and outside the train. • Doors have contrasting colours and accessible opening mechanisms. • Signs indicate absolute priority for wheelchair users and other priority groups. Stations that are not accessible: • L1: Plaça de Sants, Espanya, Urquinaona and Fabra i Puig. • L4: Verdaguer and Urquinaona. • L5: Virrei Amat, Maragall, Verdaguer and Plaça de Sants.

• Clear-language signage. • Assistance intercoms in concourses, on platforms and on trains. • The “Vull Anar”, “iMetro” and “iBus” digital tools help users plan their journey.

• The Passenger Information System (SIU) announces the next stop over the public-address system. • A remote control—the same device used at traffic lights—can activate the bus’s external loudspeaker, which announces the route number, destination and waiting time. • Ticket validators have high-contrast markings and Braille, as well as an audible validation confirmation. • A remote control can trigger an audio announcement of the bus routes stopping at the stop. • Assistance dogs are allowed. • The vehicle fleet number is provided in Braille. • NaviLens system NaviLens is available across the entire bus network. Using smart tags and the corresponding app, people with visual impairments can obtain information about: 1. The stop name and code 2. Routes serving the stop 3. Destination 4. Arrival times for the next two buses on each route 5. Service incidents and disruptions

• Visual confirmation of ticket validation. • On-board screens showing the next stop and connections with other routes and operators. • Bus shelters with information screens showing real-time waiting times at most stops, as well as service disruptions.

The bus network is fully accessible. • Low-floor vehicles. • Automatic boarding and alighting ramp. • Audible signal while the ramp is being deployed. • Two designated spaces for wheelchairs, pushchairs or authorised mobility scooters. • Restraint systems with a side bar and adjustable straps. • Raised, illuminated buttons at a low height for requesting a stop or ramp from the designated space. • Clearly marked priority seats with grab handles. • Neighbourhood buses are also accessible. • Low-level ticket purchase and validation machines. • Extra-wide seats.

Inside NitBus vehicles, ticket validators emit acoustic messages so that people with visual disabilities can tell whether their ticket has been validated correctly. Stops are also announced over the public-address system. Guide dogs are allowed.

Inside NitBus vehicles, ticket validators display visual messages so that people with hearing disabilities can tell whether their ticket has been validated correctly. Stops are also shown visually on screens inside the bus.

Barcelona's night buses are fully accessible for people with reduced mobility. They have boarding and alighting ramps and a reserved space for wheelchair users. They also have clearly marked reserved seats for people with reduced mobility.